FH COLLECTION
the ultimate clothing collection.

Terms & Conditions

Delivery

Our FH products are delivered within about 1-2 weeks.  However the delivery time may change due to uncontrollable circumstances such as shortage in fabric, where the final product may reach you in additional 1-2 weeks time. Our commitment to you is to deliver the goods at your door step with in the maximum period of 3 weeks.

Payments

You will make the payments by VISA or MasterCard. No extra charges will apply.

The processing of your payment will take place in our administrative office in Sri Lanka, and the order will start after the order value has been paid and verified by the payment processing bank. When paying via credit or debit card the order value will be withdrawn directly.

Price

The goods are always sent to you directly. Possible VAT and custom fees are NOT included in the prices. You, as a consumer, are responsible for paying any additional VAT and custom charges upon delivery of the goods. The prices are subject to change due to circumstances that FH Studio cannot control, such as substantially increased fabric prices, currency exchange rates, shipping costs, import fees or VAT.

Cookies and Security

We will use cookies which is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online browsing and shopping experience.

For example, we use cookies to:

* Remember the items in your Shopping Cart
* Control country and language settings
* Analyze visitor statistics and behavior

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer or Mozilla) settings. If you turn cookies off, you won't have access to many features that make your site experience more efficient and most of our services will not function properly.

 

Service

Our ambition is to make the customer totally satisfied with the product we supply by keeping our overhead costs at a minimum in order to maintain low and attractive prices. You can contact us via e-mail or phone. We handle all customer contacts by e-mail and we are committed to reply to all questions within 24 hours Monday - Friday. Please use the "contact us page" in order to provide for the fastest response.

Personal information

The FH Studio is responsible for the integrity of the personal information given by our customers. Your personal information is only used for internal purposes and neither your personal details nor your e-mail address will be given to third parties.

Force Majeure

In case of force majeure the agreement can either be considered as judicially canceled with neither customer nor The FH Studio being entitled to any compensation or the delivery time(s) can be extended with the currency of the force majeure. The FH Studio considers force majeure as: war, mobilization, terror acts, blockade stagnation of work, transport obstructions, measures of commercial policy, new or amended legislation, strikes, the non-delivery or non due deliveries of the goods by suppliers the FH Studio, natural catastrophes and any circumstances, events and circumstances that are beyond our control.